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Privacy Policy

1. Introduction

Pineleaf Green Energy Pvt. Ltd. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pineleafenergy.com (“Website”) and participate in the Mission Green Bharat initiative (“Program”).

By accessing or using the Website or Program, you consent to the practices described in this Privacy Policy. If you do not agree with our policies, please do not use the Website or participate in the Program.

2. Information We Collect

We collect various types of information to provide and improve our services, verify participant contributions, and administer the Program effectively. The categories of information we collect include:

a. Personal Identifiable Information (PII)

  • Full Name
  • Mobile Phone Number: Used for OTP verification and communication.
  • Email Address: For sending certificates, updates, and notifications.
  • Mailing Address / Location Information: (if provided for any correspondence)
  • Date of Birth: For age verification where applicable.
  • Social Media Handles: If you share or link social media content related to the Program.
  • Payment Information: Transaction ID, payment status, and payment method details.

b. Non-Personal Information

  • IP Address
  • Device Information: Browser type, operating system, device identifiers.
  • Usage Data: Pages visited, time spent, clicks, interaction patterns.
  • Cookies and Similar Technologies: For session management and analytics.

c. User-Generated Content

  • Uploaded proof of social media posts.
  • Photographs, videos, captions, and other media submitted as part of the Program.
  • Comments or messages submitted via the Website or social media channels.

3. How We Use Your Information

Your information is used for the following purposes:

  • Verification and Certificate Issuance: To verify your contribution and issue a unique Mission Green Bharat Certificate containing Tree ID, species, and GPS location.
  • Program Administration: To administer the Green Grant Challenge, verify submissions, and evaluate eligibility.
  • Communication: To send you important notifications, updates, promotional information, and customer support.
  • Public Recognition: With your consent, to publicly recognize participants on the Website or social media.
  • Security and Fraud Prevention: To detect and prevent fraudulent activity or misuse of the Program.
  • Improving Services: To analyze usage and improve Website performance and user experience.
  • Compliance: To comply with applicable laws, regulations, or lawful requests from authorities.

4. Legal Basis for Processing (Where Applicable)

Where applicable under data protection laws, we process your personal data based on

  • Your consent (e.g., when you agree to participate or receive communications).
  • Performance of a contract (e.g., processing your contribution).
  • Compliance with legal obligations.
  • Our legitimate interests in operating and improving the Program securely and effectively.

5. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information in the following circumstances:

  • Service Providers: Trusted vendors who assist us in operating the Website, payment processing, hosting, email services, analytics, and social media management. These providers are contractually obligated to protect your data.
  • Partners and NGOs: For verifying actual plantation and maintenance of trees, ensuring transparency and accountability.
  • Legal Authorities: When required by law, subpoena, or to protect our rights.
  • Public Recognition: Information related to your participation and posts may be displayed publicly on the Website or social media channels as part of the Program
  • Business Transfers: In the event Pineleaf Green Energy Pvt. Ltd. merges, sells, or transfers assets, your data may be transferred as part of that transaction, subject to confidentiality.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Manage sessions and user authentication.
  • Analyze user behavior and Website traffic using tools like Google Analytics.
  • Enhance user experience by remembering preferences and settings.
  • Support social media sharing features.

You can control or disable cookies through your browser settings; however, this may affect your ability to use certain Website features.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure servers, and access controls.

Despite these measures, no system is completely secure. You acknowledge and accept the inherent risks of data transmission over the internet.

8. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy.
  • Comply with legal and regulatory obligations.
  • Resolve disputes and enforce agreements.

When no longer needed, your data will be securely deleted or anonymized.

9. Your Rights and Choices

You have certain rights regarding your personal data:

  • Access and Correction: You may request access to or correction of your personal information.
  • Deletion: You may request deletion of your personal information, subject to legal retention requirements.
  • Opt-out: You can opt out of marketing communications by following unsubscribe instructions or contacting us.
  • Withdraw Consent: Where processing is based on consent, you may withdraw it at any time (without affecting prior lawful processing).

To exercise these rights, please contact us at privacy@pineleafenergy.com.

10. Children’s Privacy

The Website and Program are not intended for children under 13 years of age. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected such data, we will promptly delete it.

11. Third-Party Links

The Website may contain links to third-party websites or services, including social media platforms and payment gateways. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.

12. International Data Transfers

If you access the Website or Program from outside India, your information may be transferred to and processed in India where our servers and operations are located. By using the Website or Program, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices, technology, legal requirements, or business operations. We will post the updated Policy on this page with a revised “Last Updated” date.

Your continued use of the Website or Program after changes constitutes acceptance of the updated Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Privacy Officer
Pineleaf Green Energy Pvt. Ltd.
Email: support@pineleafenergy.com
Phone: +91 8640000029
Registered Address: D-43, 1st Floor, Sector-2, Noida, Gautam Buddha Nagar, Uttar Pradesh, India, 201301